Privacy Policy

Last updated: [2026.01.10]

1. Controller

The controller responsible for data processing on this website is:

GoodTime Flow Ltd.

Room 63, 7/F, Woon Lee Commercial Building

7–9 Austin Ave, Tsim Sha Tsui

Kowloon, Hong Kong

Legal administration & contact:

hi@chrisw.co

Although the company is based in Hong Kong, this Privacy Policy is drafted in accordance with the EU General Data Protection Regulation (GDPR), as the website and services are offered to users in the European Union.

2. Scope of this Privacy Policy

This Privacy Policy applies to:

Informational website pages
Contact and other forms
Newsletter subscriptions
Memberships, courses, and community features
Coaching services and video calls
Appointment scheduling
Payments
Embedded media
Marketing and advertising tracking (where consent is given)

3. Personal Data We Process

Depending on how you use the website and services, we may process the following categories of personal data:

Identification data (e.g. name)
Contact data (e.g. email address)
Account and membership data
Communication data (messages, comments, direct messages)
Booking and scheduling data
Payment and transaction data (processed via Stripe)
Technical data (IP address, browser, device, access times)
Usage data related to courses, community, and content
Marketing and consent data (where applicable)

4. Legal Bases for Processing

Personal data is processed on one or more of the following legal bases under Art. 6 GDPR:

Consent (Art. 6(1)(a))
Performance of a contract or pre-contractual measures (Art. 6(1)(b))
Legal obligations (Art. 6(1)(c))
Legitimate interests (Art. 6(1)(f)), such as secure operation, communication, and service improvement

5. Hosting, Platform & Core Services (Kajabi)

This website and its services are operated using Kajabi, which provides:

Website hosting
Pages and forms (contact forms, registration forms, application forms)
Email delivery
Analytics
Memberships and online courses
Community features (comments, posts, direct messages)
Universal Inbox for communications

Kajabi processes personal data on our behalf as a data processor in accordance with a data processing agreement.

6. Forms & Communication

When you submit data via forms (e.g. contact forms, signup forms, applications), the information you provide is processed for the purpose stated in the form (e.g. responding to inquiries, providing services, onboarding).

Community interactions, comments, and direct messages are visible to other users according to the platform’s functionality and are processed to enable community participation.

7. Email & Newsletter

If you subscribe to our newsletter, we process your email address and any voluntarily provided data exclusively for sending the requested information.

Legal basis: consent (Art. 6(1)(a) GDPR)
You may unsubscribe at any time via the unsubscribe link or by contacting us
Data is deleted once you unsubscribe, unless legal retention obligations apply

8. Appointments & Scheduling (Calendly)

We use Calendly for scheduling appointments. When you book a meeting, Calendly processes your name, email address, and scheduling details.

Legal basis: performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR)

9. Video Calls & Coaching (Zoom)

Coaching sessions and meetings may be conducted via Zoom. Zoom processes participant names, email addresses, and technical connection data.

Legal basis:

Performance of a contract (Art. 6(1)(b) GDPR)
Consent where applicable (Art. 6(1)(a) GDPR)

Zoom is a third-party provider based outside the EU. Appropriate safeguards are applied according to GDPR requirements.

10. Payments (Stripe)

Payments are processed via Stripe. We do not store full payment card details. Stripe processes payment and transaction data independently as a payment service provider.

Legal basis: performance of a contract (Art. 6(1)(b) GDPR)

11. Marketing & Advertising (Meta Pixel)

This website uses the Meta Pixel (Facebook / Instagram) for marketing and conversion tracking.

The Meta Pixel is activated only after your explicit consent
Tracked events may include PageView, Lead, or Purchase
Legal basis: consent (Art. 6(1)(a) GDPR)

You can revoke consent at any time via the cookie settings.

12. Cookies & Consent Management

We use cookies and similar technologies:

Strictly necessary cookies (required for website functionality)
Marketing cookies (e.g. Meta Pixel, only with consent)

You can manage or revoke your consent at any time via the cookie banner or settings.

13. Embedded Media (YouTube)

This website embeds videos from YouTube using enhanced privacy mode.

When you play a video, a connection to YouTube servers may be established and data may be processed by Google. We have no influence over this processing.

Legal basis:

Legitimate interest (Art. 6(1)(f) GDPR)
Consent, where required

14. Data Retention

Personal data is stored only for as long as necessary to fulfill its purpose or as required by legal retention obligations.

15. Data Transfers Outside the EU

Some service providers (e.g. Kajabi, Stripe, Zoom, Meta) may process data outside the EU. Appropriate safeguards are used in accordance with GDPR requirements.

16. Your Rights

You have the right to:

Access your data
Rectification
Erasure
Restriction of processing
Data portability
Object to processing
Withdraw consent at any time

You also have the right to lodge a complaint with a competent supervisory authority in the EU.

Requests can be sent to: contact@goodtime.app

17. External Links

We are not responsible for the content or privacy practices of external websites linked from this website.

18. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect legal or operational changes. The current version is always published on this website.